Privacy Policy
The National Memorial Family Fund may change this policy by updating this page.
You should check this page from time to time to ensure that you are happy with any changes. What we may collect and how we use it is detailed in the following information.
What we collect
We may collect the following information:
Name and other details regarding gender, sexuality and heritage
Contact information including email address and/or business details
Demographic information such as street name and postcode, preferences and interests
Other information relevant to client or customer surveys and/or offers
Your provided and other anonymous data may also be available to The National Memorial Family Fund's website provider to enable us and them to carry out analysis and research on demographics, interests and behaviour of our users and supporters to help us gain a better understanding of them, and to enable us to improve the services we provide.
Such data may include
a) Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths).
b) Information that you provide (where applicable) to us when registering with our services including your contact details.
c) Information that you provide when completing your profile (where applicable) on our website or other services.
d) Information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters.
e) Information that you provide to us when using any of our online services, or that is generated in the course of the use of those services (including the timing, frequency and pattern of service use).
f) Information relating to any purchases that you make of our goods, or donations, or any other transactions that you enter into when using any of our online services, (including your name, address, telephone number, email address and card details).
g) Information contained in or relating to any communication that you send to us or send through our website or other online services, including the communication content and metadata associated with the communication and any information gathered on a form.
h) Any other personal information that you choose to send to us; and information relating to any purchases or donations you make.
This may include your name, address, telephone number, email address, which appeal you are supporting and in the case of direct debits the frequency and date of when direct debits will be taken.
Important Note:
Card details and bank details may be collected by the website or other third party payment platforms that we use, but only stored (where required) by our payment processors, and not by us.
This normally applies to donations we receive, but will also include the bank details or addresses of those in receipt of our grants.